How to Shop

OUR PRODUCTS

Urban-trendz.com sells trendy and affordable fashion accessories from India’s most coveted craftsmen. To view a complete list of all our products, click on the VIEW ALL category. As an authorized manufacturer and exporter we feature unconditionally genuine and a100% authentic products.

HOW TO SHOP

  • Use the FASHION-ACCESSORY, BEACH&RESORT WEAR, HOME&LIVING AND THE GIFT SHOP links to help you find what you are looking for. You can also shop by browsing through our curated collections.
  • Once you have found an item you wish to purchase, select your product and click on the ADD TO SHOPPING BAG button below each item.
  • Review the items in your shopping bag by clicking the SHOPPING BAG link at the top of the page. You can use the REMOVE FROM BASKET link to delete items from your shopping bag.
  • Click on PROCEED TO PURCHASE to complete your order.

FIRST TIME ORDERS

For your security, please be aware that first-time orders can only be shipped to the cardholder’s billing address or a corporate work address which we are able to verify independently. To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder’s name is written as it appears on the card. For Cash on Delivery orders, please also ensure that your contact details are filled in accurately so that we can contact you if necessary.

SIZING INFORMATION

Sizing & dimensions varies considerably amongst the products we stock. So to help you choose the best size, you’ll find the following information on every product page:
If you need more help, our customer care team can answer all your questions on sizing and fit – simply email support@urban-trendz.com for advice. See our Returns & Exchanges section for more information.

PACKAGING OPTIONS

Signature Packaging
Your order will be delivered in our signature Bags or boxes* which not only look fabulous, but make the perfect storage solution! Please note that your entire order will be packed in a signature URBAN-TRENDZ bags or box.

SALES

Urban-Trendz offers sales few times a year. To be notified as soon as our sale starts and of further reductions, drop us a message on +91-8454000108

SALE PRICE ADJUSTMENT POLICY

URBAN-TRENDZ is unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price.

REDEEMING A PROMOTIONAL CODE

From time to time we run offers using promotional codes. When placing your order, simply follow these three steps to redeem your discount.

  • Type in the code in the promotional code box on the payment page and click ‘SUBMIT’.
  • Enter the words shown in the box for additional security, followed by ‘SUBMIT’.
  • Check that your discount has been applied under the order summary on the payment page and then click ‘PURCHASE NOW’. For further assistance please contact support@urban-trendz.com

YOUR ACCOUNT

Register with us and you’ll be able to enjoy the following benefits through your urban-trendz Shop account:

  • Track your orders and review past purchases
  • Request your return or exchange directly from your account
  • Save your address and card details so you can shop even quicker next time
  • Manage your account details, address book and email preferences

To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details.

FORGOT PASSWORD

If you have forgotten your password, click here to change it or follow the FORGOT PASSWORD instructions on the SIGN IN page.

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